Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Do You Accept Purchase Orders?  Yes. For quickest service you may fax it to us at 1-609-777-9500, or mail it to us at: American Multicultural Publications, 124 Reeger Avenue, Hamilton, NJ 08610.

Can I use a Credit Card? You may use your Visa, Mastercard, Discover or American Express by clicking on the PayPal link. You do NOT need a PayPal account to use this service.

Can I use a Personal Check? You may use your personal or business check by clicking on the PayPal link provided on our pages. 

Do You Offer C.O.D.? No, we do not offer C.O.D. service at this time.

Can You Send Me a Proforma Invoice? Yes.  A "Proforma Invoice" can be used when you prefer us to bill your school or library before we send the books. Please call us at 1-609-777-5533 to place your order. 

How long does delivery take? We ship our books via UPS or USPS ground service, and your shipment will typically arrive in 3 to 7 days after ordering.

Do you offer overnight express shipping? No.

Why am I having a problem with your PayPal link? Please let us know if you are having a problem, and in the meantime you can call us at 609-777-5533 and we will place your credit card order manually.

Why aren't the copyright dates current? The copyright dates are the latest that are available. Because of the extensive nature of reference books, these sets are only published every 5 to 7 years, sometimes even less frequently.

What is your guarantee? All of our books have a 30-day 100% money back guarantee, less shipping and handling. 

What is your address? American Multicultural Publications 124 Reeger Avenue - Hamilton, NJ 08610

Do you have a catalog you can send me? No, we do not publish catalogs.

Do you have a toll free number? No, we do not.

How can I contact your company? You may use our online contact form, call us at 1-609-777-5533, fax us at 1-609-777-9500; or write to us at: American Multicultural Publications, 124 Reeger Avenue, Hamilton, NJ 08610.

Can you publish my book? No, we do not publish any books. We are a book distributor only.

Do you offer discounts for bulk purchases? Yes, when possible. Please contact us for more information if you intend on purchasing 10 sets or more.

What is your tax ID#? Our tax identification number is 22-3593283.

Is my personal information kept private? Absolutely. We do not sell or rent your email address. Your credit card and bank information is not made available to us, and is only information exchanged between your bank and the PayPal or NOVA systems when they approve your purchase.

Do you do book processing? No, we don't. Sorry.

How often are your books updated? On average, our books are updated every 5 years.

Does anyone else sell these books cheaper than you do? We don't think so, but let us know. If you find these same books selling for less money elsewhere then you should buy them. After all, they're great books. Let us know where you found them, too, and perhaps we'll buy some as well!